Coco Delivery Robots: How AI and Human Telepresence Work Together

There was something about the way the Coco robot moved – subtle hesitations at curbs, careful turns at corners – that made me pause.

At first, I figured I was anthropomorphizing, projecting a little personality onto this cute, wheeled box. I assumed I was watching some new form of urban AI at work… or maybe one of those Coco delivery robots with AI and human telepresence I’d heard about?

Coco delivery robot with flag and headlights crossing a Los Angeles street using AI and human telepresence
Coco rolls across a busy Los Angeles street — one smooth move in the ongoing quest to master urban delivery, one intersection at a time.

The nuances in its motion hinted at something more than a clever algorithm.

In the UCLA neighborhood, these delivery robots bring groceries and takeout right to people’s doors. Given how quickly AI is integrating into daily life, I assumed Coco was fully autonomous.

Coco delivery robot crossing a busy Los Angeles crosswalk at dusk, navigating among pedestrians and traffic using AI and human telepresence.
Surrounded by pedestrians and cars, Coco threads the needle, navigating city life like a mission built from real-world unpredictability.

Turns out, that’s only half the story.

According to their website, Coco uses a ‘hybrid autonomy stack'—a combination of real-time human pilots and AI systems working in tandem. This blend allows them to operate efficiently, safely, and sustainably.

A Gentle Reminder About AI, Telepresence, and Trust

The future of robotics may not be purely artificial. It might depend on the synergy between human judgment and machine precision.

It’s this collaboration between people and machines that makes Coco delivery robots with AI and human telepresence so effective in navigating complex city environments.

Coco delivery robot approaching a Los Angeles crosswalk near a Chevron station, using AI and human telepresence for navigation.
Coco successfully navigates the crosswalk near UCLA — one more level cleared in the real-world game of last-mile delivery.

If anything, it points toward a future not of replacement, but of collaboration…

Where new kinds of work, creativity, and connection emerge from our shared path forward.

As robotics continues to evolve, so does our relationship with it. Coco’s model shows that progress isn’t always about handing over control to machines – it’s about building systems where humans and AI complement each other.

That opens the door to more than just smarter deliveries.

It means new jobs in teleoperation, human-machine interface design, and logistics support. For every robot rolling down a sidewalk, there’s a team of people making it all possible.

Check out my first encounter with Coco (I thought it was autonomous):